IMPORTANT: Update problems solved!!!

Discussion in 'Technical, security and bug reports' started by wizzszz, Nov 21, 2009.

  1. Lykke TheNun

    Lykke TheNun In Loot We Trust

    People are complaining that the new update fails ... help? :)
     
  2. Haven't updated myself yet, any details on what's wrong?

    /Edit:


    I can imagine whats wrong again...

    Whatever you do, DONT abort the Updater!!!!
     
  3. All the download links to the VUs are availabe in Post #6 and updated as soon as i find the time.

    Patch to VU 10.6 added, B U M P
     
  4. Todays update (Update_10.6.1.38964-10.6.2.39088.exe, 104 MB) added to the list.

    And i cannot stress it enough, whatever you do, don't abort the updater!

    It may appear frozen, but that is only because of heavy disc operations.

    If you abort it, you will corrupt the game files and a full reinstallation will be necessary!
     
  5. Dunno if this been mentioned here before or not but if you for instance lose your textures ingame and cant get it to display properly on any setting you need to reinstall the game from scratch also.

    I had to reinstall PE on my wife's computer due to that. After reinstall all textures got displayed properly again
     
  6. I have added a lot of old links from VU 10.0.0.28255 on up.

    The chain of updates is not yet complete, so for now, just let's hope the client loader starts installing them on its own somewhere down the chain, but if you have trouble, i recommend to start with a clean install starting from the latest full installation listed (10.3.0.36270)
     
  7. Latest full installation file download link to Version 10.6.2.39119 added.
    Direct download links for the last two small Updates added.

    See post #6 in this thread :)
     
  8. Hi there. I had some problems with the game and i reinstalled some drivers and then for me was worse and worse. After some mini vu's i used to crash a lot so i did a verification file i send a support and now i can't install back the game. Long time ago worked now i still get this error .... 1024...decompretion error.... happen when installing something with .pak extension. I think i relly have problems atm with my RAM's should be this the problem ??
     

  9. Welcome to EP :)

    That's some strange error you got there, are you sure you run the client loader with admin rights?

    Too low RAM (ho much you have btw?) should slow down things but not cause problems like this...

    Please post some more info, which operating system you're running on, how much free hard disk space, what is your current EU version (see version.txt file in the EU folder)?
     
  10. Thx , it's not the admins rights, i got 4G , XP and my hard drive is free. I got from MA site the install file and same problem. After some more tries i finally installed the game but still crashing like crazy. Just waiting for next week and i get this PC in service.
     
  11. Link to latest full installation added
    (entropia_universe_10.6.4.39182_setup.exe)

    See post #6 in this thread at the bottom
     
  12. As a result of this thread:
    http://www.entropiaplanets.com/forums/showthread.php?t=860

    If your downloaded installation/update file has not the size i've stated below every link in post #6, you are very likely not able to run it.
    ("This file is not a vaild win32 executable" or similar error message)

    This problem has been reported several times now and is a problem with the download server, so nothing you can fix on "your side".

    To get the full file(s) w/o problems you might want to use a download manager that supports Resume.

    A free download manager can be downloaded here:

    http://www.headlightsw.com/get.html

    It supports Resume and will therefor be able to continue downloading even when have to sop it in between or will eb disconnected from the internet - you can even start several slices of the download simultaneously to obtain maximum speed.


    These aborted, only partial downloads can cause other problems, too - i.e. the problems described by Alin above.

    If you experience problems like these, please try to download a clean copy with a download manager and retry installing/updating with that before you seek advice here. Thank you :)

    /Edit:
    I've restructured the opening post, feedback and other solutions i haven't listed yet are always welcome. :)

    And a personal sidenote: Scroll down and check the 50+ sites that link here! :clap: yay!
     
  13. Todays update (Update_10.6.4.39182-10.6.5.39532.exe) added to Post #6

    And once again:

    Don't abort it when it appears to be frozen!!
     
  14. hi all
    i install Version 10 entropia universe but i cant do autoupdate.
    i downloaded all update on page 1, but i dont have only 1 update.
    how can i find 10.0.11.30729 to 10.3.0.35944 this update.

    anybody help me pls:frown:
    (sorry for my bad english)
     
  15. Hi Azazael,

    there are more than one updates missing from 10.0.11.30729 to 10.3.0.35944 - it will be a lot from what i can say - usually it is enough to download one or two updates to get the client loader download them again, in case you have to do ALL updates, it is better to uninstall entropia completely and start with a clean full installation from here:


    This way you avoid all the problems people reported with these dozends of mini updates and the version update to 10.3.0.0 is a FULL installation that replaces every file anyway, so i recommend going for the above linked full installation.

    But why does the client loader update not work for you?
    It downloads the files from the same locations (unless you use the EP mirror for some files), so it should work the "normal" way.


    /Edit: I managed to locate 7 more updates - still some missing though!
     
  16. Hi! I've been away from the game since a couple months before VU10, having trouble loading... from the looks of this thread, apparently I'm not alone. :mad:

    I did go to the main Entropia website for the download, this is what I get every time after an hour or so of downloading (I've tried, ohhh... 10 times or so already over the past 2 weeks)

    An error occurred when trying to download a file.
    entropia_universe_10.6.4.39182_setup.exe

    So, do I have to do a manual update load with this "headlightsw" or something? It's quite annoying that I can't seem to upload information from MA on their own website for their own game... :banghead:

    Thanks in advance for any specific direction you can provide!
     
  17. Use the direct link below

    Latest full setup.exe:
    Full installation (Version 10.6.4.39182) (MA Server)
    File Size: 3.00 GB

    If the download aborts (results in a file significantly smaller than 3GB) download and install the trial version of GetRight and download it with this to ensure you have the full file.

    Trial Version available for free here:
    http://www.headlightsw.com/get.html

    You can ofc use every other download manager that supports resume, GetRight has just a free Trial and it has been confirmed to work properly, that's why i recommend it.

    The installation will automatically fetch the next update when you run it for the first time, make sure you do NOT abort this abdate when it appears frozen!

    Let me know if you need more assistance

    :rabbit:
     
  18. GetRight worked perfectly, thank you so much! :tiphat:
     
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