The time for submitting a support case to claim reimbursement of rent paid in advance for periods after December 8th 2010 is quickly running out. Any support case submitted after Wednesday February 16th 0800 UTC will be invalid. Note that the time stamp of the case is set when you submit the case, not when you get any reply. If you still have not sent a support case, now is the time to do it! When you submit a support case claiming back rent, we kindly ask that you provide the following details: Which estate(s) you are requesting a refund for. How much was the rent per period. When would your rent have expired. Please be as specific as you can with these details. Thank you for your cooperation. More...
