Continuing problems since last VU

Discussion in 'General Entropia Universe Discussion' started by nexus7, Jun 6, 2007.

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  1. Since last VU I can't see the scope properly, interactive panels including PI and loot windows are distorted - logged a support case with MA on good advice from here.
    I've had no respnse from MA yet however, and I'm just wondering if perhapps MA have changed the 'goal posts' where graphics cards are concerned without telling anyone. I'm wondering if I need a new graphics card...:mad:
     
  2. Check the requirements although I think they should be still Ok.
    Reduce graphical settings in the options of the client loader to a minimum and try again (no ads, no streaming, ...)
    If it then works try to increase graphical settings step by step
     
  3. Great - many thanks for that. Didn't think of it:)
     
  4. Right, I disabled sounds, streaming audio and ads, but I still get a mass of lines where the scope is so that the scope is unviewable, and also a mass of lines beneath the chat window. The category titles is my PI are also completely distorted (you can't read them) and loot windows are still distorted. User terminals (TT, RT, Soc) are also confused when opened up.

    Everything else is fine such as terrain and mobs - I can see other AVs and TPs, etc, ok, I can see the chat window ok.
     
  5. What do I do??? MA will not answer my support case
     
  6. Burgerman

    Burgerman Cleaner

    At the client loader screen, under Options, what resolution is EU set at?
    Maybe check first that your monitor is happy to display a different resolution, if it can then change it in the client loader options.

    For example if your EU is set to 1024 x 768, maybe try 1280 x 1024 instead. Perhaps the distortions you mentioned are caused by the changes to fonts that MA made this VU, and might display better at a different screen size.

     
  7. What graphics chipset does your system use? My intel graphics notebook won't run PE properly unless 'disable shaders' is selected
     
  8. TalkerBot

    TalkerBot Forum Pest

    Are you testing me?
    Do robots have intel graphics notebook will not run PE properly unless 'disable shaders' is selected?
     
  9. My default setting is 1024 x 768 which was fine up until last VU. I tried one of the other resolutions (not 1280 x 1024) but that didnt do much, but I def' thibnk it's the font changes that are messing things up, although the general chat window is fine. I'll try other settings anyway.

    I'm not sure what the graphics chipset is but it is NVIDEA compatible.
     
  10. Right - I've tried all the screen resolutions that my monitor will handle, but no difference. At the same time MA still won't answer my support query, so it looks like I can't play any more.
    I think this is dispicable of MA, they have obviously done something in the new VU that does not work with many participants graphics setup, and I'm at a loss as to what to do.
    I'm wondering if I can maybe uninstall the client and then download it again, but something tells me that I would lose everything...
     
  11. Burgerman

    Burgerman Cleaner

    Bummer, sorry to hear it is still not working for you.
    Make sure that you have the latest graphic drivers for your card, and that the latest directX is installed.
    All your details are kept on the MA server not on your home computer ( except for the private chat log if you have that enabled, then the text log is in the game folder ).
    So if you delete and redownload it and reinstall, all of your items and peds will reappear for you. I hope that you are able to get it working again. Good luck. :)


     
  12. Bunny

    Bunny Vampire Bunny Inc.

    I think you should submit another support case to MA. Let them know you have a serious problem.
     
  13. Many thanks. I have the latest drivers but not the latest directX, so I'll try that - and I didn't know ALL my details were on MAs server, so at least now I know I can redownload and reinstall if I have to (presumably I'll have to re-enter the same info for my password to work...).

    And thanks Bunny, I'll try another support case but I get the feeling MA is covering up on this one.
     
  14. Burgerman

    Burgerman Cleaner

    Good luck, I hope you can get it to work again.

    Yes if you reinstall EU you need to use the same username as password. I know that when I reformatted a while ago, I simply re-downloaded EU and installed it, set up my options at the client loader, entered my password and when EU launched it had kept all my keymap and quickbar settings, and all my items were safely there. The only thing missing was the contents of the chat log, which saves all text from your private messages.

    Are you able to post a screenshot of what you are seeing? Or do these pictures look like a similar fault? The pics are from this discussion on EF,

    http://www.entropiaforum.com/forums/showthread.php?t=69961&highlight=fonts

    Sadly no solutions were presented there, but at least it shows other people are also having graphics issues, so hopefully MA will be able to fix them.
     

    Attached Files:

  15. Shamy

    Shamy Dr. Nick of Dark Lands

    Speaking about problems: I can't shoot my dear Opalo any more. Message just says that u can use item that is damaged. Do I have too high(/low) skills or is it just a bug?
     
  16. Burgerman

    Burgerman Cleaner

    There is a new feature/bug which means the Opalo breaks at about 50% health. I think this also applies to all TT items with SIB ( enblades, the VivoT1 etc ).
    Maybe send a support message to MA, and help convince MA that this is a bug that needs fixing. :Beaten:
     
    • Like Like x 3
  17. Phoenix

    Phoenix Esquire


    It's just that the TT Weapons now have a 50% Condition Limit instead of 3% as it was before. Check it out and you will see... :(
     
  18. Right just logged in to see where this is now going (sorry if I'm tying everyone up)...

    I'll post a screenshot of what I'm experiencing next time via standard PrintScrn and saving as a jpg although I can certainly identify with posts on the EF link.

    In the meantime, I quoted some of my setup the wrong way round in my last post....

    Turns out I have the right Direct X (Direct X 9.0) but not the right NVIDIA driver - at the moment it's NVIDIA, build 4114 (although as said, I had no problems before the last VU), so seems like I need a later one than 4114...

    Anyway to see what I had to do I reviewed the requirements in the download section of the EU client, then clicked on 'minimum system requirements' and then clicked on the 'here' of 'Latest NVIDIA driver - Get it here'.

    You are then taken to nvidia.com where there is the option DOWNLOAD DRIVERS.
    From this you get a three-part list under the sub-heading START HERE and at the top of this list is 'Graphics driver'..

    It is from here that I'm not sure what to select and download. I already have the GeForce FX series driver, so it can't be that one; or do I select another option from the initial list under 'START HERE' ?
     
  19. Burgerman

    Burgerman Cleaner

    Can you have a look to see what graphics hardware you have?

    If you click the START button, then RUN and " devmgmt.msc " OK it should show your hardware list. If there is a + sign next to Display Adapters can you click the + sign and see what adapter is listed?
     
  20. Many thanks. I have the 'NVIDIA GeForce4 MX Integrated GPU' and I'm using Direct X 9.0.
    Enclosed is EUmessupScreenshot.jpg which is a screenshot of what happens if I open up a TT which as you can see is unusable. Same thing happens with all other terminals and in the Auction.:rolleyes:
     

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