Entropia Support News: Spaceship issue

Discussion in 'Entropia News' started by EP-Newsbot, Dec 14, 2011.

  1. There is currently an issue that sometimes affect Spaceships where the passengers are experiencing problems with exiting the ship properly. If you are affected by this we kindly ask you to contact the Support Department and we will help you as soon as we are able.

    To help expedite the support case we kindly ask you to file the case in the "In-World (game play)" -> "Stuck" category and also to supply the following information:

    - Where were you located when this happened?
    - What was your final destination?
    - If possible also supply the name of the ship you were traveling with.

    If the problem gets solved while you still have an open support case we also kindly ask you to update the case so that we know that you have arrived safely at your destination.

    Thank you for your patience and understanding.

    Kind regards,
    The Entropia Universe Support Department

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