Underworld Bug

Meg · Jun 8, 2011

With all the changes in the update today, we ran into an unexpected problem.

Today’s VU met with a bug that didn’t turn up in our QA pre-release. A number of players became trapped in Ancient Greece’s Underworld when they died in game. We (developers and myself) have been looking at this issue since we learned of it late this morning.

In the longer term we will be addressing a code issue with this but in the short term we are working to resolve this issue for you in the following ways:

1) Any player trapped in the Underworld will be moved by support back to Thebes. If you are experiencing an issue this way please file a ticket with Entropia support and it will be addressed. I will confirm as soon as I learn this is the case, but it won’t occur until tomorrow at the earliest.

2) All of the Underworld teleporters will be set with Thebes visible as the destination to all players, and that should resolve any player being trapped in this environment. We are working to push this out as quickly as possible and I will confirm as soon as this is done.

3) We are already at work on a patch dealing with several issues we want to tweak in this release, and this will be addressed with what will hopefully be a long-term solution in this patch. As soon as I have the final date on that, we will share that with you.

Thank all of you for playing the new content and offering thoughts on it. All of us want players to have a fun and engaging experience on Next Island and we are working as quickly as possible to resolve this issue.

Harold Sipe, Producer
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Via Underworld Bug at Next Island News

I'd like to ask you to please file support tickets if you are stuck, and to please include as much information as you can. This will help us to release you and to eliminate the bug for other Islanders.

Curd · Jun 8, 2011

Any player trapped in the Underworld will be moved by support back to Thebes [...] but it won’t occur until tomorrow at the earliest.
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Hahaha… *facepalm*

Curd · Jun 9, 2011

Yay, I was moved to Thebes. But now I cannot teleport back to Next Island as my whole Next Island TP list is empty!

EDIT: Can't TP to Orpheus, but should be able to TP back from there. *slowly going nuts*

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